An analysis of surveys (N = 143) and interviews (n = 34) with human resources and talent development professionals suggest respondents desired corporate trainers who were competent communicators--who could deliver content effectively in an engaging manner. Nonacademic trainers and subject-matter experts (SMEs) were often perceived as less adept at…

Organizational commitment, as defined by Allen and Meyer, is a three-facet (affective, normative, and continuance) construct related to important employee attitude and behavioral outcomes. Student engagement, while a popular topic among educators, is not as well-defined nor supported by a large body of research linking the construct to meaningful…

The aim of this study is to explore the extent of, and reasons for, the adoption of an educational innovation among post-secondary education practitioners at an open access institution in the Southeastern United States. Informed by Rogers' (2003) diffusion of innovations and Kezar and Eckel's (2002) mobile model for transformational change in…

This dissertation explores the link between doctorate holders' job mobility, which is defined as a change of employers, and their knowledge production. For this, three research questions have been addressed: (1) Does job mobility affect doctorate holders' research productivity? (2) Does the effect of job mobility on research productivity differ by…

This mixed methods phenomenological study explored experiences and perceptions of professional support personnel in higher education regarding roles, responsibilities, and contributions to their institutions. Professional support personnel are the largest population of nonfaculty staff in higher education institutions, and they serve an integral…

Centralisation is a recurrent theme when the organisational structure of contemporary higher education institutions is on the agenda. This may be in large part because of the unsolicited effects of decentralised organisational structures. The aim of this study is to explore how professional support staff at higher education institutions perceive…

This study sought to determine whether higher ed employees whose preferred work arrangements are not aligned with their actual work arrangements are more likely to look for other work. The results show that: a) nearly two-thirds of respondents report some degree of misalignment between their preferred and actual work arrangements, particularly in…

This study sought to understand education support professionals' (ESPs) experiences early in the COVID-19 pandemic, including how they were feeling about their roles in education, strategies they were using to cope with unprecedented times, barriers they encountered toward maintaining SE health at work, and opportunities they identified as…

Higher ed continues to face a retention crisis. Turnover in any role can impact an institution, but turnover in a supervisor role has more far-reaching implications. This report explores higher ed supervisors' likelihood of looking for new employment, their current challenges and working environments, and which job aspects specific to supervisors…

This dissertation was designed to provide current information on the job satisfaction and organizational commitment of those identifying as women of color working in offices of academic testing. Faced with systemic oppression due to race and gender, women of color have opted in to a profession that is viewed by some as a threat and barrier to the…

Faculty and staff working from home during the COVID pandemic were presented with new challenges in adapting to emergency remote teaching, as well as new and expanded cyber security threats. Changes to course delivery, remote access from public locations, and the potential of faculty and staff storing confidential educational records on…

Research examining institutional racism in higher education institutions is invariably based on Black, Asian and minority ethnic people's perspectives, thus overlooking the significance of the experiences and viewpoints of people who are not from Black, Asian or minority ethnic backgrounds. To address this gap in the literature, the researchers…

The higher educational institution needs a group of dedicated and committed lecturers to endure the institution during these turbulent times. As the organizational commitment reflects the self-identification of an employee with the organization, it has far-reaching implications on multifarious aspects in the organization. This present study…

The purpose of this study was to examine the impact Jesuit tenets have on the attitudes of survivors of workforce reduction who were employed at Jesuit institutions of higher education during the early years of the COVID-19. The researcher interviewed seven current employees from five different Jesuit institutions to ascertain their feelings…

Scholarly literature and collegial conversations about early-career professionals' preparation for and contributions to the student affairs field are often framed from a deficit lens (Ardoin et al., 2019; Kuk et al., 2007; Dickerson et al., 2011), noting how early-career professionals need support in establishing their professional identity and…