The number of mergers among higher education institutions in the United States has reached an unprecedented level. But unfortunately, the failure rates of these higher education institutions are no different. Increasing financial demands, population changes, and a deteriorating perception of postsecondary education are all contributing to the…

Purpose: The purpose of this transcendental phenomenological study was to understand and systematically describe the essence of the experience of professional staff members at a public university who received implicit bias training (IBT) that includes the Implicit Association Test (IAT).Theoretical Framework. Appreciative Inquiry (AI) was used,…

Professionals within the field of student affairs administration provide essential support services to students within American higher education. As a profession, it is important to understand the way in which new student affairs professionals are socialized, supervised, and prepared for the demands of student support work. This arts-based,…

This qualitative case study delved into professional development's influence on job satisfaction among classified staff in California's community colleges. The study examined a convenience sample of 20 full-time classified staff who had worked for at least 1 year at a community college in California and had participated in a professional…

This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

Effective leadership is deemed important because of the impact leaders have on employees, which affects organizational outcomes. How leaders are deemed effective is connected to the implicit leadership theories held by employees, which informs the expectations employees have of their leaders. A gap was identified in the literature regarding…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

An increasing number of all undergraduate students are attending more than one university in their path toward earning a four-year college degree. With a national push toward free and accessible community college and the rising cost of higher education in general, more and more students are transferring between institutions. As a result, four-year…

Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

The purpose of this qualitative study was to explore the employee's negative perception of their leaders, managers, and administrators, which adversely affects the organizational culture at HBCUs in Metro Jackson, Mississippi. With the current business problem regarding the impact of employees' negative perceptions of their leaders, the study…

Organizational climate (OC) affects employees, their interactions with students, and is essential to student achievement. However, the research is limited in that it is not clear how college faculty and staff perceive OC factors that may contribute to student academic achievement. The aim of this study was to answer the following research…

This multiple site case study explored staffing in student affairs divisions and the experiences of practitioners. This research study used Creamer and Winston's (2002) Integrated Model of Staffing Practices to structure the case study and analyze the data. A systematic approach to staffing is necessary to provide student affairs staff the…

The murder of George Floyd in May 2020 spurred a period of worldwide civil unrest. His death also catalyzed a phase of organizational reckoning and reflection on the pervasiveness of racism, which continues to exist in and influence societal systems. This study aimed to shed light on the budgeting ecosystem at a flagship, public, 4-year university…

A vocation is an individual's sense of being called to pursue a given profession. Vocations are typified by passion, absorption in work, a desire for prosocial work, and a tendency to sacrifice for the vocation. Vocations have been linked to both advantageous and adverse effects, including the propensity for vocational workers to suffer workplace…

Professional staff make up the majority of employees at colleges and universities in the United States but are rarely the focus of research in higher education. As a result, little is known about how these employees experience the workplace, creating a challenge for educational institutions working to attract, develop, and retain this essential…