Over the last few decades, there has been a significant increase in the number of student service personnel, yet demand has outstripped this growth leading to turnover and low employee satisfaction. Scholars and practitioners alike have called for increased levels of empowerment of these workers, but the outcomes of this approach need further…

This qualitative case study delved into professional development's influence on job satisfaction among classified staff in California's community colleges. The study examined a convenience sample of 20 full-time classified staff who had worked for at least 1 year at a community college in California and had participated in a professional…

Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

According to research done in South Africa, there is an increasing worry about the wellness of academic staff members, with many of them reporting high levels of stress and burnout. Heavy workloads, a lack of resources, and an unsatisfactory work-life balance are just a few factors that studies have identified as leading to poor well-being. Low…

The aim of the study is to examine whether job satisfaction mediates and strengthens the relationship between administrative empowerment and organizational commitment among academic staff in Higher Education - Palestinian universities. A questionnaire was implemented during the data collection process. The study sample consisted of academic staff…

Leaders come from all areas of an academic library; however, certain factors contribute to leadership development. A 24-question survey was conducted with 459 respondents reporting personal characteristics, perceived level of job engagement, and quality of their library's vision statement. The results reveal that self-identified leaders tend to be…

The purpose of this quantitative correlational study was to determine if authentic leadership was related to either employee trust in leadership or affective organizational commitment in an association of community colleges in the North Texas region of the United States. Three theoretical concepts formed the framework for this study: Authentic…

This phenomenological study aimed to better understand how new student affairs professionals perceived their sense of self-efficacy and how it impacted their career satisfaction, especially during the COVID-19 global pandemic. This study examined the lived experiences of new student affairs professionals. Data were collected through a series of…

This study sought to determine whether higher ed employees whose preferred work arrangements are not aligned with their actual work arrangements are more likely to look for other work. The results show that: a) nearly two-thirds of respondents report some degree of misalignment between their preferred and actual work arrangements, particularly in…

This dissertation was designed to provide current information on the job satisfaction and organizational commitment of those identifying as women of color working in offices of academic testing. Faced with systemic oppression due to race and gender, women of color have opted in to a profession that is viewed by some as a threat and barrier to the…

The higher educational institution needs a group of dedicated and committed lecturers to endure the institution during these turbulent times. As the organizational commitment reflects the self-identification of an employee with the organization, it has far-reaching implications on multifarious aspects in the organization. This present study…

The purpose of this action research study was to understand what workplace factors fostered a sense of belonging and overall job satisfaction in the staff of the researcher's university. Participants and data collected in Cycle One consisted of three focus groups, three stakeholder interviews, and an anonymous survey of all administrative staff.…

The purpose of this research was to determine if there was a significant relationship between scores on the Communication Satisfaction Questionnaire (CSQ) scale of effective managerial communication and scores on the Job Descriptive Index (JDI) scale of job satisfaction for non-faculty staff members at the participating community college. A total…

Education-job match is known to affect employee job satisfaction, as well as their intention to leave the role. Job satisfaction is a critical part of an employee's motivation to remain loyal to and employed within a company. However, ICT sector faces significant skill gaps, driven by college education lagging behind ICT employers' expectations of…

This article considers how transnational campuses can enhance educational leadership and management in 2023 and beyond by drawing on case study examples from one provider in eastern China. It considers the importance of recruitment and retention initiatives, and the roles that employment motivation, job satisfaction, and employee well-being play.…