Purpose: The purpose of this transcendental phenomenological study was to understand and systematically describe the essence of the experience of professional staff members at a public university who received implicit bias training (IBT) that includes the Implicit Association Test (IAT).Theoretical Framework. Appreciative Inquiry (AI) was used,…

This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote…

Effective leadership is deemed important because of the impact leaders have on employees, which affects organizational outcomes. How leaders are deemed effective is connected to the implicit leadership theories held by employees, which informs the expectations employees have of their leaders. A gap was identified in the literature regarding…

Professional staff make up the majority of employees at colleges and universities in the United States but are rarely the focus of research in higher education. As a result, little is known about how these employees experience the workplace, creating a challenge for educational institutions working to attract, develop, and retain this essential…

This qualitative study aims to under the professional development experiences of Black women at Delaware's higher learning institutions. The study addresses the limited research on Black female higher education professional within a specific state. The phenomenological qualitative methodology allowed the researcher to tell the stories of…

Diversity, equity, and inclusion are commonly used words on college campuses to describe support for students of color on campus. Rarely are these terms ever utilized to examine how staff conducting diversity work are experiencing their respective institutions. In this study, I explored how staff of color performing diversity work navigate working…

This dissertation presents three separate studies related to the experiences of university professional staff, including their work stress and relationship to undergraduate students. Findings from these studies show that professional staff are well-positioned to act as institutional and empowerment agents (Stanton-Salazar, 2011) on behalf of…

An analysis of surveys (N = 143) and interviews (n = 34) with human resources and talent development professionals suggest respondents desired corporate trainers who were competent communicators--who could deliver content effectively in an engaging manner. Nonacademic trainers and subject-matter experts (SMEs) were often perceived as less adept at…

This mixed methods phenomenological study explored experiences and perceptions of professional support personnel in higher education regarding roles, responsibilities, and contributions to their institutions. Professional support personnel are the largest population of nonfaculty staff in higher education institutions, and they serve an integral…

Centralisation is a recurrent theme when the organisational structure of contemporary higher education institutions is on the agenda. This may be in large part because of the unsolicited effects of decentralised organisational structures. The aim of this study is to explore how professional support staff at higher education institutions perceive…

This dissertation was designed to provide current information on the job satisfaction and organizational commitment of those identifying as women of color working in offices of academic testing. Faced with systemic oppression due to race and gender, women of color have opted in to a profession that is viewed by some as a threat and barrier to the…

Higher education staff are the fastest-growing population of workers within colleges and universities. However, higher education staff sentiments regarding their work and work environments are often discounted, impacting their level of engagement. This study was a targeted examination of the levels of engagement among higher education staff with…

Purpose: Considering innovation and its improvement as an essential strategy to enable organizations to continue their lives in the new competitive environment leads to a focus on employees' self-development as a factor that affects human resource agility (HRA) and the tendency toward organizational innovation. Consequently, the purpose of the…

Purpose: The purpose of this study is to examine the effect of succession planning practice (SPP) on employee engagement (EE) and employee performance (EP) in Malaysian private universities (MPU). Design/methodology/approach: This paper used a survey research design, and the study unit of the analysis consists of the academic staff of MPU. In the…

Purpose: Scholarly studies on student engagement are mostly focused on the perceptions of students and academic staff of higher education institutions (HEIs) with a few studies concentrating on the perspectives of professional staff. To address this knowledge gap, this paper aims to examine how professional staff who are members of a professional…