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Answers to many of our most frequently asked questions can be found at If you need additional help or wish to make a suggestion, please contact us using the email form below or at 1-800-LET-ERIC (9am to 7pm EST, Monday through Friday). Be as specific as possible, to help us in our efforts to support you.

The ERIC help desk would be happy to provide general search assistance, tips for using the ERIC website, and to answer any questions that users have about ERIC. However, we are unable to provide assistance outside of the scope of ERIC and are unable to provide reference services.

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