Purpose: This study aims to explore the mediating role of employee work engagement in the relationship between training and creativity in the education sector in India. Design/methodology/approach: The sample for this study consisted of 260 faculty members from 11 public universities in the Punjab region. Partial least squares-structural equation…

This research uses poetry as a form of data to explore a sense of 'belonging' for staff working in higher education. Poetic content analysis was explored as a research method and using poetry in this way has allowed for a nuanced exploration of questions of belonging in the context of individual intersectional identities. Following an analysis of…

The number of mergers among higher education institutions in the United States has reached an unprecedented level. But unfortunately, the failure rates of these higher education institutions are no different. Increasing financial demands, population changes, and a deteriorating perception of postsecondary education are all contributing to the…

Over the last few decades, there has been a significant increase in the number of student service personnel, yet demand has outstripped this growth leading to turnover and low employee satisfaction. Scholars and practitioners alike have called for increased levels of empowerment of these workers, but the outcomes of this approach need further…

Purpose: The purpose of this transcendental phenomenological study was to understand and systematically describe the essence of the experience of professional staff members at a public university who received implicit bias training (IBT) that includes the Implicit Association Test (IAT).Theoretical Framework. Appreciative Inquiry (AI) was used,…

Professionals within the field of student affairs administration provide essential support services to students within American higher education. As a profession, it is important to understand the way in which new student affairs professionals are socialized, supervised, and prepared for the demands of student support work. This arts-based,…

This qualitative case study delved into professional development's influence on job satisfaction among classified staff in California's community colleges. The study examined a convenience sample of 20 full-time classified staff who had worked for at least 1 year at a community college in California and had participated in a professional…

The author describes and analyzes the application of an Appreciative Inquiry initiative in a student success unit called University College, an academic unit with approximately 60 staff members. The article addresses the decision to adopt Appreciative Inquiry as part of the change process; the introduction of AI to the staff; the enactment of the…

This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote…

This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

Using a constructivist paradigm, this qualitative study investigated the impact of social identities on how professionalism is learned, practiced, and challenged by new professionals in student affairs. Collaborators in this study included 25 recent graduates of a student affairs professional preparation program. Findings suggest race, gender,…

Effective leadership is deemed important because of the impact leaders have on employees, which affects organizational outcomes. How leaders are deemed effective is connected to the implicit leadership theories held by employees, which informs the expectations employees have of their leaders. A gap was identified in the literature regarding…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

This article explores the issue of workplace visibility and signs and symbols of LGBTQ+ identity in a UK university. A poststructuralist Butlerian theoretical framework underpins this article. Sexual and gender identities are understood as multiple and fragmented, and constructed in relation to others and within the systems of power and knowledge…

An increasing number of all undergraduate students are attending more than one university in their path toward earning a four-year college degree. With a national push toward free and accessible community college and the rising cost of higher education in general, more and more students are transferring between institutions. As a result, four-year…