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Direct linkEngstrom, Craig; Helens-Hart, Rose – Business and Professional Communication Quarterly, 2023
An analysis of surveys (N = 143) and interviews (n = 34) with human resources and talent development professionals suggest respondents desired corporate trainers who were competent communicators--who could deliver content effectively in an engaging manner. Nonacademic trainers and subject-matter experts (SMEs) were often perceived as less adept at…
Descriptors: Human Resources, Talent Development, Professional Personnel, Employee Attitudes
Towner, Emil B.; Everett, Heidi L.; Klemz, Bruce R. – Business and Professional Communication Quarterly, 2019
Previous studies have noted the difficulties students have in understanding and adapting to professional workforce policies, especially mobile device usage and e-etiquette. This study focuses on determining how closely students and working professionals align in their perceptions of appropriate mobile phone usage during business meetings. After…
Descriptors: Telecommunications, Handheld Devices, Work Environment, Professionalism
Boettger, Ryan K.; Emory Moore, Lindsay – Business and Professional Communication Quarterly, 2018
We investigated the perception and recognition of errors in a population of practitioners and academics in professional and technical communication. Specifically, we measured 303 participants' botheration levels of 24 usage errors and then correlated those results against their ability to recognize the errors. Results indicated that practitioners…
Descriptors: College Faculty, Error Patterns, Business Communication, Language Usage
