This multiple site case study explored staffing in student affairs divisions and the experiences of practitioners. This research study used Creamer and Winston's (2002) Integrated Model of Staffing Practices to structure the case study and analyze the data. A systematic approach to staffing is necessary to provide student affairs staff the…

High employee turnover in higher education has been an issue for decades, and successfully integrating newly hired staff (NHS) into their new job and the organization can be challenging for human resources and leadership. New employee orientation and onboarding programs can assist NHS. The author of this paper conducted a Utilization-Focused…

Leaders come from all areas of an academic library; however, certain factors contribute to leadership development. A 24-question survey was conducted with 459 respondents reporting personal characteristics, perceived level of job engagement, and quality of their library's vision statement. The results reveal that self-identified leaders tend to be…

The lived experiences of Black women senior housing officers have received little attention in research about diversity in campus housing. According to the National Center for Education Statistics, there are more than 6,000 colleges and universities in the United States, with 2,144 serving as residential campuses. However, what is still to be told…

Education-job match is known to affect employee job satisfaction, as well as their intention to leave the role. Job satisfaction is a critical part of an employee's motivation to remain loyal to and employed within a company. However, ICT sector faces significant skill gaps, driven by college education lagging behind ICT employers' expectations of…

This article discusses a specific subset of results from an exploratory survey deployed in September 2021. Quantitative and qualitative results of this exploratory survey were considerable, and as such, this article focuses on question responses related to library workers' perceptions of themselves and others during times of change and views of…

This study investigated the relationship between communication satisfaction and employee engagement among remote higher education enrollment counselors. Quantitative methodology implemented through survey research was used to gather data from employees at member schools in the Christian Adult Higher Education Association (CAHEA), which included…

This article presents findings from an IRB- approved study about tutors' online information on writing center websites, scheduling systems, and social media. The study used surveys to investigate students' responses to tutors' online information and focus groups to investigate tutors' rationale for the information they shared. While many…

The clock and calendar regulate many library activities, but the seasonal and temporal dimensions of libraries are largely unexplored. Intrigued by observations of colleagues' temporal attitudes and behavior, the authors drew on the work of sociologist Eviatar Zerubavel to investigate the perceptions of time, schedules, and urgency among…

The private higher education sector in developing countries is challenged with high turnover, which has resulted in lowered sustainable competitive advantage. The resource-based theory considers strategic resources as a vital source to achieve a competitive advantage among its competitors. We argue that staff retention is a key factor to address…

Gender inclusive housing (GIH) is a recent policy development designed to enable greater inclusion of students of all genders in residential housing (Garvey, Chang, Nicolazzo, & Jackson, 2018; Taub, Johnson, & Reynolds, 2016). Student affairs practitioners (SAPs) play important roles advocating for improved policies and procedures on…

The study is focused on the analysis of business English bachelor's study programs provided by Czech universities, and the self-perceived strengths and weaknesses of the program graduates in practice and their employer's requirements and evaluations. A qualitative-quantitative analysis of the data was done using three research methods: content…

Previous studies have noted the difficulties students have in understanding and adapting to professional workforce policies, especially mobile device usage and e-etiquette. This study focuses on determining how closely students and working professionals align in their perceptions of appropriate mobile phone usage during business meetings. After…

Universities are increasingly leveraging virtual teams into their organizational structure and strategic framework for many functions including academic administration and faculty leadership. One benefit of a virtual workforce is the ability to hire the most qualified individuals regardless of where they are physically located. As the virtual…

We investigated the perception and recognition of errors in a population of practitioners and academics in professional and technical communication. Specifically, we measured 303 participants' botheration levels of 24 usage errors and then correlated those results against their ability to recognize the errors. Results indicated that practitioners…