This research uses poetry as a form of data to explore a sense of 'belonging' for staff working in higher education. Poetic content analysis was explored as a research method and using poetry in this way has allowed for a nuanced exploration of questions of belonging in the context of individual intersectional identities. Following an analysis of…

The number of mergers among higher education institutions in the United States has reached an unprecedented level. But unfortunately, the failure rates of these higher education institutions are no different. Increasing financial demands, population changes, and a deteriorating perception of postsecondary education are all contributing to the…

The author describes and analyzes the application of an Appreciative Inquiry initiative in a student success unit called University College, an academic unit with approximately 60 staff members. The article addresses the decision to adopt Appreciative Inquiry as part of the change process; the introduction of AI to the staff; the enactment of the…

This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote…

This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

The purpose of this qualitative study was to explore the employee's negative perception of their leaders, managers, and administrators, which adversely affects the organizational culture at HBCUs in Metro Jackson, Mississippi. With the current business problem regarding the impact of employees' negative perceptions of their leaders, the study…

This paper examines staff perspectives on institutional representations of a range of areas of diversity and inclusion in a key post-compulsory education sector: that of UK Higher Education (HE). The paper focuses on comparing representational statements made by institutions with the reality of their lived experiences as perceived by staff. The…

A vocation is an individual's sense of being called to pursue a given profession. Vocations are typified by passion, absorption in work, a desire for prosocial work, and a tendency to sacrifice for the vocation. Vocations have been linked to both advantageous and adverse effects, including the propensity for vocational workers to suffer workplace…

Professional staff make up the majority of employees at colleges and universities in the United States but are rarely the focus of research in higher education. As a result, little is known about how these employees experience the workplace, creating a challenge for educational institutions working to attract, develop, and retain this essential…

This quantitative, correlational study investigated whether a statistically significant relationships exist between a subordinate's perception of LMX (respect, loyalty, affect, and contribution) relationships, a subordinate's employee voice behavior, and trust. The researcher used an online survey to collect data from student financial aid…

This qualitative study aims to under the professional development experiences of Black women at Delaware's higher learning institutions. The study addresses the limited research on Black female higher education professional within a specific state. The phenomenological qualitative methodology allowed the researcher to tell the stories of…

The purpose of this study was to assess the contribution of mid and lower-level academic leaders in bringing about change readiness in the university. To this end, 180 academic staff were sampled from the five colleges and one institute using a stratified random sampling method. Data were collected using a modified form of the organizational…

While there is now extensive research on informal feedback seeking behaviour by employees in organisations, this literature has received limited attention in higher education. This paper addresses the gap between the two fields of feedback literacy and feedback seeking behaviour. Key organisational feedback seeking behaviour concepts including…