This research uses poetry as a form of data to explore a sense of 'belonging' for staff working in higher education. Poetic content analysis was explored as a research method and using poetry in this way has allowed for a nuanced exploration of questions of belonging in the context of individual intersectional identities. Following an analysis of…

This qualitative case study delved into professional development's influence on job satisfaction among classified staff in California's community colleges. The study examined a convenience sample of 20 full-time classified staff who had worked for at least 1 year at a community college in California and had participated in a professional…

The author describes and analyzes the application of an Appreciative Inquiry initiative in a student success unit called University College, an academic unit with approximately 60 staff members. The article addresses the decision to adopt Appreciative Inquiry as part of the change process; the introduction of AI to the staff; the enactment of the…

This article explores the issue of workplace visibility and signs and symbols of LGBTQ+ identity in a UK university. A poststructuralist Butlerian theoretical framework underpins this article. Sexual and gender identities are understood as multiple and fragmented, and constructed in relation to others and within the systems of power and knowledge…

An increasing number of all undergraduate students are attending more than one university in their path toward earning a four-year college degree. With a national push toward free and accessible community college and the rising cost of higher education in general, more and more students are transferring between institutions. As a result, four-year…

Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

Organizational climate (OC) affects employees, their interactions with students, and is essential to student achievement. However, the research is limited in that it is not clear how college faculty and staff perceive OC factors that may contribute to student academic achievement. The aim of this study was to answer the following research…

The murder of George Floyd in May 2020 spurred a period of worldwide civil unrest. His death also catalyzed a phase of organizational reckoning and reflection on the pervasiveness of racism, which continues to exist in and influence societal systems. This study aimed to shed light on the budgeting ecosystem at a flagship, public, 4-year university…

This qualitative study aims to under the professional development experiences of Black women at Delaware's higher learning institutions. The study addresses the limited research on Black female higher education professional within a specific state. The phenomenological qualitative methodology allowed the researcher to tell the stories of…

The aim of the study is to examine whether job satisfaction mediates and strengthens the relationship between administrative empowerment and organizational commitment among academic staff in Higher Education - Palestinian universities. A questionnaire was implemented during the data collection process. The study sample consisted of academic staff…

The superfluous and systemic problem of fraud and corruption in South African universities has intentionally paralysed internal control measures that detect and combat corruption. This reality has been aggravated by the deployment of unskilled workers in strategic positions in universities, driving the corruption agenda and frustrating those…

The purpose of this quantitative comparative study was to examine differences in five components of technostress across three employee groups (Faculty, Administrators, and Staff) in U.S. higher education. Jena and Mahanti's technostress-demographic model provided the theoretical framework for this study. The five components of technostress…

Purpose: The purpose of this case study was to explore the strategies regional campus leaders used to engage staff and foster performance while required to work remotely during the COVID-19 global pandemic. Methodology: A qualitative case study design, using semistructured interviews, was used to answer the following research question that guided…

Universities are increasingly recognized for playing a proactive role in supporting culture and creativity-led regional development. Meanwhile, they are also expected to distinguish themselves in their core activities via mission differentiation. Often these two demands are pitched against each other while little attention has been paid to the way…

This dissertation evaluated the outcomes of a civil rights bus tour as a diversity initiative for employees at a private Christian university in Pennsylvania. Previous qualitative research suggests that participants improve their attitudes toward diversity and experience increased levels of civic engagement. This study quantitatively evaluated…