ERIC Number: EJ1022479
Record Type: Journal
Publication Date: 2014
Pages: 18
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0306-9885
EISSN: N/A
Quality Assurance in University Guidance Services
Simon, Alexandra
British Journal of Guidance & Counselling, v42 n2 p181-198 2014
In Europe there is no common quality assurance framework for the delivery of guidance in higher education. Using a case study approach in four university career guidance services in England, France and Spain, this article aims to study how quality is implemented in university career guidance services in terms of strategy, standards and models, relationship with main stakeholders and quality assessment. The case study findings reveal that the services articulate their strategy and mission as dedication to providing a quality service. However, little objective assessment of programmes and procedures is actually being conducted.
Descriptors: Quality Assurance, Universities, Guidance Programs, Delivery Systems, Case Studies, Career Guidance, National Standards, Models, Semi Structured Interviews, Transcripts (Written Records), Program Descriptions, Strategic Planning, Program Implementation, Student Personnel Services, Foreign Countries
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Postsecondary Education; Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: France; Spain; United Kingdom (England)
Grant or Contract Numbers: N/A