Quality Assurance
Scope Note:
Management process that involves monitoring, evaluating, and suggesting improvements to the development of products, programs, or services in order to ensure overall quality. Do not confuse with "Quality Control."
Category: Business, Commerce, and Industry
Broader Terms AdministrationNarrower Terms N/A | Related Terms AccountabilityAccreditation (Institutions) Audits (Verification) Educational Quality Evaluation Methods Quality Control Reliability Standards |
Added to ERIC: 6/3/2011