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Quality Assurance

Scope Note: 
Management process that involves monitoring, evaluating, and suggesting improvements to the development of products, programs, or services in order to ensure overall quality. Do not confuse with "Quality Control."
Category: Business, Commerce, and Industry
Broader Terms
Administration
Narrower Terms
N/A
Related Terms
Accountability
Accreditation (Institutions)
Audits (Verification)
Educational Quality
Evaluation Methods
Quality Control
Reliability
Standards
Added to ERIC: 6/3/2011