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Quality Assurance

Scope Note: 
Management process that involves monitoring, evaluating, and suggesting improvements to the development of products, programs, or services in order to ensure overall quality. Do not confuse with "Quality Control". Prior to 2004, this concept may have been indexed with the Identifier "Quality Assurance".
Category: Business, Commerce, and Industry
Broader Terms
Administration
Narrower Terms
N/A
Related Terms
Accountability
Accreditation (Institutions)
Audits (Verification)
Educational Quality
Evaluation Methods
Quality Control
Reliability
Standards
Added to ERIC: 6/3/2011