Columbus State Community College (CSCC) in Ohio has developed a process and model for assuring that technical programs and individual course outcomes meet the needs of the industries being served. Initially undertaken as part of a project with Honda of America to provide two new technology programs, the process included surveys of representative industries to determine required course outcomes or competencies, advisory committee review of the programs, personal contact with representatives, and two Designing a Curriculum (DACUM) processes to identify specific job skills and tasks appropriate for the program outcomes. The process was applied to the college's Graphic Communications program, with 30 companies representing the printing and publishing industries being surveyed. As a result of the process, it was determined that the program adequately matched the needs of the industry served and therefore was viable. The college has decided that the program validation process should be revisited every 3 years to maintain currency with the latest technology. Finally, the program validation process at CSCC provides a measure of performance for three of the nine service expectations endorsed by the Ohio Board of Regents in 1992, satisfying expectations related to providing technical programs that prepare individuals for employment in specific careers, establishing partnerships with industry and business, and establishing a high level of community involvement in decision-making processes. (TGI)