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Technical Support

Scope Note: 
Personnel and other resources that provide training, installation, maintenance, and repair services for computer hardware, software, and networks; web sites and Internet applications; telecommunications products, such as telephones and wireless devices; video and multimedia products; and office products, such as photocopiers and fax machines. May also include demonstrations and advice on how to integrate technology into instruction, as well as help in planning for technology use and acquisition.
Category: Information/Communications Systems
Broader Terms
Resources
Services
Narrower Terms
N/A
Use this term instead of
Customer Support (Computers)
Help Desk (Computers)
Related Terms
Computer Interfaces
Computer Networks
Computer Peripherals
Computer Security
Computer Software
Computer Uses in Education
Computers
Educational Technology
Electronic Equipment
Electronics
Equipment Maintenance
Information Technology
Internet
Technical Assistance
Technology Planning
Telecommunications
Troubleshooting
Added to ERIC: 1/1/2008