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Peer reviewed Peer reviewed
ERIC Number: EJ457481
Record Type: Journal
Publication Date: 1992
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0021-8855
EISSN: N/A
Total Quality Management and Organizational Behavior Management: An Integration for Continual Improvement.
Mawhinney, Thomas C.
Journal of Applied Behavior Analysis, v25 n3 p525-43 Fall 1992
The history and main features of organizational behavior management (OBM) are compared and integrated with those of total quality management (TQM), with emphasis on W.E. Deming's 14 points and OBM's operant-based approach to performance management. Interventions combining OBM, TQM, and statistical process control are recommended. (DB)
Descriptors: Administration, Behavior Change, Behavioral Science Research, Improvement Programs, Operant Conditioning, Organizational Development, Organizational Theories, Organizations (Groups), Quality Control, Statistics, Total Quality Management
Publication Type: Journal Articles; Information Analyses; Opinion Papers
Education Level: N/A
Audience: Administrators; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A