In Indiana, families with newly identified deaf and hard of hearing children may have varying experiences in discovering the support systems available to them. Indiana has a Part C early intervention (EI) program, known as First Steps, that serves all children at risk or identified with a disability. This program, however, is not yet seamless in taking families from the newborn screening and identification stages through the EI and service delivery stages. Indiana School for the Deaf's (ISD) Outreach Department, mandated by Indiana Code 20-22-2 to serve as a statewide resource providing outreach services and consultation to public schools serving deaf and hard of hearing children, has taken a multifaceted approach to helping create a more fluid experience for families in need of EI services. A critical factor in ISD Outreach's ability to provide this support to families of newly identified deaf or hard of hearing children has been a strong relationship with other state agencies. When the Universal Newborn Hearing Screening (UNHS) mandate passed in 1999, it was crucial that First Steps, ISD Outreach, and the Indiana State Department of Health (ISDH) work together in the implementation of a statewide Early Hearing Detection and Intervention (EHDI) program. ISDH oversees early hearing detection programs in the state. First Steps had the funding for an appropriate intervention, but lacked the comprehensive specialized services that ISD Outreach had. All three agencies, working in tandem, have been able to make progress towards developing a more unified statewide system of EI service delivery. (Contains 1 resource.)