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Seo, Young-Jin; Um, Ki-Hyun – Journal of Computing in Higher Education, 2023
The present study aims to conceptualize service quality and perceived value in the context of blended learning by redefining and modifying the existing SERVQUAL model, reviewing prior marketing literature on perceived value, and examining the relationships between service quality, perceived value, and student satisfaction. The sample was…
Descriptors: Blended Learning, Value Judgment, Program Effectiveness, Student Satisfaction
Doo, Min Young; Bonk, Curtis J.; Kim, Jungwon – Journal of Computing in Higher Education, 2021
Educators have raised concerns that massive open online courses (MOOCs) mainly serve the interests of advantaged groups. In response, this study examined underrepresented MOOC learners; namely, 2-year college students in South Korea in terms of their perceptions of MOOCs and learning readiness for MOOCs. A total of 119 Korean 2-year college…
Descriptors: Disproportionate Representation, Online Courses, Student Motivation, Self Control
Costley, Jamie; Fanguy, Mik; Lange, Chris; Baldwin, Matthew – Journal of Computing in Higher Education, 2021
Ideally, instruction should be delivered in a way that reduces the processing of information that does not contribute to learning (extraneous load) and increases cognitive processing that contributes to learning (germane load). One way students might effectively manage extraneous load is through specific video lecture viewing strategies to control…
Descriptors: Video Technology, Lecture Method, Instructional Effectiveness, Learning Strategies