As soon as the Internet came into existence and the World Wide Web was introduced to make Internet utilization much easier, leaders have been worried about the "digital divide." The digital divide refers to the inequality of access to information services. There has been marked improvements over the last 20 years, however the poorest people, who would benefit the most from Internet and computer access, are often the least likely to have it. In addition, even if access is available, knowledge of appropriate use is alarmingly low. The new "digital divide" is not just about access but focus on how to use the Internet and computer technology efficiently and effectively.