This student manual, part of a series of publications for use in an administrative assistant simulation for students enrolled in a postsecondary-level office applications laboratory, includes 20 jobs or tasks that are likely to be required of an administrative assistant working in an independent insurance agency that is both a sales and a service organization. Addressed in the simulation are such tasks as completing an employment application and interview, establishing a reference file, performing various typing and dictation tasks, composing and editing letters and reports, mailing out correspondence, performing various accounting duties, resolving personnel problems, and composing and typing out assorted employee records and forms. Each job contains instructions to the student and actual forms, tests, reports, letters, or other written materials that would, in all likelihood, be encountered by an administrative assistant working in an insurance agency. Representative forms provided include an employee application test, client personal data and insurance coverage data, premium forms, rough drafts of reports, accident and claim forms, drafts of mailouts, accounting forms, petty cash records and forms, sample follow-up letters, and expense report forms and data. (MN)