With outsourcing, colleges can focus on their primary mission rather than on managing an auxiliary service that may compete with private sector alternatives. Discusses when an institution should outsource; what businesses can bring to educational communities; the role of business officers in outsourcing; how to ensure successful outsourcing; why…

High-quality workforce training can help workers get good jobs, improve the efficiency of businesses, and boost productivity in the economy. Unfortunately, the United States supports too little workforce training, and the training it does support too often fails to lead to good jobs or boost productivity. To improve job quality, a range of reforms…

As higher education institutions continue to adapt and improve their student success models, it is important to make sure not to forget, or fail to maximize, the potential of information technology (IT) as a partner in student success efforts. This article discusses the traditional role of IT on campuses and how that role is evolving, especially…

At state and institutional levels, leaders are discussing and enacting policy changes that could shape the future of higher education for decades-especially public higher education. But when citizens talk about the mission of higher education today, their conversations are different from those of policymakers. How do their values and concerns…

While current student personnel issues such as restricted budgets, personal accountability, and increased, government regulations necessarily have been the focal concerns of chief student personnel officers, the growth and development of new professional staff who work with them on these priorities have not been given much attention. New student…

This article discusses why students should play a designer role in the creation of new (and better!) school experiences. Choosing a school is only the first step in planning an academic career. After making a selection, students must match interests and passions with an academic program and make important decisions about which courses to take and…

Developing a course with a service-learning component includes several factors. One common mistake among faculty members involves the practice of sending students into the community without a plan for connecting the experience with the learning objectives of the course. Invariably, the service component is where the experience ends for the…

It's no secret that states and the federal government have found themselves in a financial pinch when it comes to higher education. After years of recession and sluggish recovery, states have slashed per-pupil public spending on higher education by 14.6 percent since 2008. At the federal level, though money for Pell Grants has more than doubled…

A prevailing notion among higher education leaders is that public relations and marketing efforts must be intensified to boost legislative support for colleges and universities. However, this view fails to consider whether the academy might increase its standing among legislators and the general public by becoming more productively engaged in…

These three papers address educational improvement through partnerships between institutions of higher education and elementary/secondary schools. In the first paper, "Partnerships for America's Children," Kati Perry Haycock challenges educators in elementary/secondary schools and in higher education to use partnerships to create a continuum for…