In a new mixed economy of higher learning, Australian universities require more strategic management to compete and collaborate sustainably. However, many scholars argue that new modes of university management are at odds with scholarly aims and values. This article examines how Australian universities frame their missions and communicate their…

Despite the large number of studies about competences in higher education, several important gaps in research can be identified. The present paper aims to fill two of these gaps by analysing the influence of generic-academic competences on individuals' satisfaction with the learning experience, and of this satisfaction on their loyalty to their…

Universities are now observed using social media communications channels for a variety of purposes, including marketing, student recruitment, student support and alumni communication. This paper presents an investigation into the use of the Twitter social media platform by universities in Australia, using publicly available Twitter data over a…

Although middle-level academic managers really need training in order to perform their roles adequately in the very changing context of higher education, little formal training is provided, particularly in less developed countries. This paper identifies the training needs of Heads of Department in a newly established university in Vietnam as a…

This study investigates how new presidents of higher education institutions struggle to understand their organisations, paying special attention to campus resistance, and how new presidents manage institutional dynamics and expectations. A qualitative study using a phenomenological approach is conducted with 11 single-campus presidents of…

An extensive Internet search was conducted to obtain pre-admission information and acceptance statistics from 260 graduate programmes in speech-language pathology accredited by the American Speech-Language-Hearing Association (ASHA) in the United States. ASHA is the national professional, scientific and credentialing association for members and…

This paper presents an analysis of the factors influencing the practical training quality of agricultural higher education programmes from the senior students' perspective. The study was conducted in two public universities located in the north-west of Iran using a cross-sectional survey and structured interviews with a randomised sample of 254…

In 2011 and 2012, two Australian university vice chancellors flagged spending cuts at their institutions to overcome financial problems. In both cases, union and staff opposition led to public protests, intense media scrutiny, delays and retreats. This article compares the two cases to see what lessons may be drawn for university leaders faced…

The research interrogates the connections between information and communication technologies' (ICTs') use and change processes in Australian higher education. The empirical investigation focuses simultaneously on three domains of practice: the educational, the technological and the organizational, with a particular interest in their overlaps and…

Students who travel abroad for study bring with them a wealth of cultural resources and expectations that influence their ability to adapt and acculturate into their new environment. While the ability to fit into their new context is a largely personal endeavour, for students from Confucian heritage societies, the cultural expectations of family…

When publications are used in the evaluation of research performance, tensions between the simplifying, standardizing approaches of evaluations and the communication practices of scientific communities are likely to arise. An analysis of data gathered in an evaluation at the Australian National University demonstrates that many academic…

This paper reports on a study of Association of American Universities university presidents' public communications in response to the 2008-2009 economic crisis. The authors present findings from a thematic analysis of 111 letters. The authors highlighted 22 themes and present them within three major categories: factors external to the university;…

This paper questions the value of the current trend towards mandating formal teaching accreditation in higher education and argues that the "just-in-time" nature of short training programmes coupled with on-going occasional mentoring is likely to result in more productive professional development for academic teachers. Specifically, the…

Uses a case study to examine the trends in current and preferred methods of communication within an institution of higher education, the Manukau Institute of Technology, New Zealand. Interviews and questionnaires identified ways in which leaders and staff received information, the communication methods they considered most effective, and…

Current implementation of Australia's Learning and Teaching Performance Fund rewards universities that demonstrate outstanding performance. This paper critically evaluates the capacity of the fund to "promote improvement" in learning and teaching. Analysis of past data describing institutional performance clearly shows that the rank…