This study was undertaken in an effort to understand the role English as a second language (ESL) instructors and program coordinators play in assisting their adult students apart from providing specific language instruction. This role has been defined as that of an educational broker--one who may provide information, counseling, assessment, advocacy or on-going support to students. A questionnaire was devised and distributed to ESL adult educators throughout Minnesota to determine the services the educators provided, the needs they perceived the students to have, the services which should be provided by instructors, and important attributes of effective instructors. Responses indicated that ESL program personnel did perform educational brokering services, particularly as related to educational needs, coping and daily living problems, and career or vocational concerns. Respondents perceived the greatest student needs for information, counseling, and on-going support, especially as related to vocations, education, and coping problems. There was general agreement that ESL instructors should provide information, assessment, and on-going support for students, with divided opinions regarding the provision of counseling and advocacy. Interest in attending workshops to further develop instructor attributes tended to parallel the importance associated with the attributes. (Author/JB)