ERIC Number: ED352384
Record Type: Non-Journal
Publication Date: 1992-Nov-4
Pages: 8
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Utilizing Evaluation To Develop a Marketing Strategy in the Louisiana Cooperative Extension Service.
Coreil, Paul D.; Verma, Satish
Marketing has become a popular strategic initiative among state extension services to meet the growing demand for program accountability. The Louisiana Cooperative Extension Service (LCES) began a formative evaluation of its marketing efforts as a step toward a comprehensive marketing plan. All extension faculty were surveyed to determine their perceptions of the marketing tools (MTs) of the organization, using a modified version of W. Boldt's marketing audit to rate 41 items on a 5-point Likert scale. Responses of 341 LCES faculty (a 77.5 percent response rate) were ranked to display the relative importance of 5 MT categories (teaching methods, office-related, decision-related, programming-related, and visual). Each MT was also ranked within its category. MTs at the core of teaching (communication/teaching skills and educational products) were considered most important. Organizational logos, personal business cards, and name tags, which have a visual effect, were considered less important. Office-related MTs ranked second, followed by MTs designed to reach local and state governing boards and elected officials. Mission and impact statements and the extension advisory system (programming-related MTs) ranked fourth. The LCES does not have a comprehensive marketing strategy, although scattered efforts have been made. Implications for development of a comprehensive approach are described. (SLD)
Descriptors: Accountability, Evaluation Methods, Evaluation Utilization, Extension Education, Faculty, Formative Evaluation, Government Employees, Higher Education, Institutional Advancement, Likert Scales, Mail Surveys, Marketing, Planning, Program Development, State Government, State Programs, Teaching Methods
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A