EBSCO Discovery Service (EDS) has been heavily used by UMUC students since its implementation in fall 2011, but experience has shown that it is not always the most appropriate source for satisfying students' information needs and that they often need assistance in understanding how the tool works and how to use it effectively. UMUC librarians have developed best practices for working with students to help them assess their information needs and to then formulate a search strategy that can help them find all relevant e-resources that could potentially be used to help them answer their research question. These practices include taking into consideration patron research level (i.e., graduate or undergraduate student), assignment project/scope, and research subject area. (Contains 5 figures.)