The current study examined four factors affecting retention in Web-based community college courses. Analyses were conducted on student demographics, student learning styles, course communication and external factors. The results suggest that Web-based courses are more attractive to busy students who are also more likely to fail or drop the course. The combined results from the four factors provided evidence that time management and procrastination are the primary reasons that community college students fail or drop a Web-based course. The study also found evidence that inability to get feedback from instructors may contribute to student dropout and failure in Web-based community college courses. (Contains 6 tables and 2 figures.)