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ERIC Number: EJ957141
Record Type: Journal
Publication Date: 2012-Mar
Pages: 16
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-1080-5699
EISSN: N/A
Practicing What We Teach: Credibility and Alignment in the Business Communication Classroom
Ruppert, Bryan; Green, David A.
Business Communication Quarterly, v75 n1 p29-44 Mar 2012
The authors investigate the importance of instructor communication behaviors in a course on business communication, arguing that alignment between instructor behaviors and the precepts of the discipline has a pronounced effect on perceived instructor credibility in this field. Student evaluations were analyzed qualitatively for their comments on instructor communication behaviors and quantitatively for the ratings students gave their instructors. This suggests a relationship between the two. The authors outline two classroom exercises to help students develop best practice in business communication, while also enhancing instructors' credibility by showing how they apply best practice in their own documents. (Contains 1 table.)
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A