This cross-sectional study examined the effects of English language proficiency on Jordanian EFL students' production and comprehension of apology strategies. The participants were 270 Jordanian EFL learners and 90 native speakers of English. Data were collected using Written Discourse Completion Test (WDCT) and Multiplechoice Discourse Completion…

While acquiring a second language, learners may encounter challenges and difficulties in effectively carrying out verbal communication in the second language. Mastering the apology speech act is a challenge for L2 learners. The objective of this study is to identify the apology strategies utilized by individuals learning the Japanese language, as…

Much research has been done in the realization of apology and request speech act but very few have explored this in the context of Arabic language. We perform a Systematic Literature Review (SLR) process in this paper to gather and analyze studies to identify the diverse apology and request strategies preferred by Arabic learners of English and…

The present study investigates the frequently used speech acts related to positive and negative politeness techniques employed in requests and apologies by faculty members at King Abdulaziz University. Social interaction on University Campus reflects Hejazi culture located in the Western Region of Saudi Arabia. The significance of the study arises…

Apology may be defined as "a compensatory action for an offense committed by the speaker which has affected the hearer" (Marquez-Reiter, 2000, p. 44), and a compliment is another speech act "which explicitly or implicitly attributes credit to someone other than the speaker... which is positively valued by the speaker and the…

Literature pertaining to open disclosure predominantly refers to acute care settings; this is the case in, for example, the UK, Republic of Ireland, Australia, Korea and the USA. There is, however, a dearth of literature regarding open disclosure related to people with intellectual disabilities. A practice example of open disclosure is presented…

With the booming of Chinese internet corporations, various wrongdoings have been frequently exposed to the public, which damages their corporate image. To face the challenge, these companies usually resort to apologies for image restoration. This study investigates how apology strategies are employed by Chinese internet corporations to restore…

This study aims to examine the diverse strategies employed in apology and request, investigate the influence of cultural factors, social power, and social distance on these strategies, and explore the existing limitations and gaps in the literature for future research. Data collection is conducted using the qualitative technique. Qualitative…

Apology is an inevitable part of human communication as an act of face-saving strategy. It is necessarily uttered if an offence is made. This research is an attempt to reveal the apology strategies used as well as to analyse the influence of social distance and relative power to the realization of apology strategies, as seen in "Harry Potter…

Apologies can promote forgiveness; thus, for victims and bystanders, a sensitivity to nongenuine apologies could facilitate the development of wariness with regard to potential repeat offenders. We asked whether children are sensitive to two simple markers of potential nongenuine remorse: (a) the spontaneity of a transgressor's apology and (b) a…

The study sought to explore the conversational English politeness strategies used by Igbo learners of English in Nigeria. Through a purposive sampling process, a total of 3000 copies of questionnaire in the form of Discourse Completion Task (DCT) consisting of 10 different apology discourse situations positing extent of familiarity, hierarchy and…

Although a number of interlanguage studies on apologies have been conducted, there has been no study of apologies among Thai EFL learners that differentiates between learners with high and low levels of exposure to the target language. This study, differentiating between learners with high and low levels of exposure to the target language,…

This study investigates the three speech act strategies of request, suggestion and apology in Libyan Arab EFL undergraduate students (AREFLUS) and Amazigh EFL undergraduate students (AMEFLUS). It also examines their linguistic and pragmatic competence in these strategies. Two Libyan universities (Sebha and Zwara) are selected for the study, which…

When apologizing to victims of transgressions, people may assign the agency for harm to themselves ("I'm sorry I offended you"), to the act ("I'm sorry it offended you"), or omit agency altogether ("I'm sorry you were offended"). They also may acknowledge or question the victim's harm by the choice of conjunction used…

The aim of the study was to investigate whether telecollaboration is a suitable environment for the acquisition of the speech act of apologies. Participants were aerospace engineering students from the Universitat Politècnica de València (Spain) who performed six open role-plays to elicit apologies. The Control Group (CG, n=17) carried out the…