In the article the principles, strategies, methods, techniques of communicative pedagogy of American scientist Thomas Gordon and system components of effective communication training for parents, teachers and administrators are enlightened. It has been determined that the main principle of Thomas Gordon's pedagogy is an interactive way of knowing the world, which is realized within communicative activities through which any views and opinions are transferred to the partner, and his reflection on the expressed opinion is perceived that helps enrich the experience of interpersonal interaction. The concept, based on Thomas Gordon's educational system, according to which a child is not the property of parents, and is characterized by his/her own identity, different from his/her parent's identity and is entitled to his/her own life, a unique personality, privacy, independence has been marked. The main goal of Thomas Gordon's educational system has been revealed: child's development, his/her creative potential, rather than subordination to some external ideals or beliefs, alien to his/her nature. Thomas Gordon stresses that it is necessary to create conditions for child's development, rather than try to bring up such a type of person which adults created in their mind. Thomas Gordon's conflict resolution strategy, based on six stepwise algorithm has been characterized: 1) recognition and definition of conflict; 2) search for possible solutions to the conflict; 3) critical evaluation of solution projects; 4) choice of the most appropriate solutions; 5) examining ways of introducing defined solution; 6) monitoring the results of performed actions. The features of using pedagogical heritage in the content of pedagogical education in different countries have been studied. Outlined recommendations for implementation of communicative pedagogy ideas in the realities of Ukrainian education have been outlined.