Each year, the Community College Survey of Student Engagement ("CCSSE") presents the results of its annual survey. These survey results help community colleges assess their educational practices so they can improve student outcomes in one of the most challenging and least understood sectors of American higher education. There are several challenges facing community colleges. Overcoming these hurdles--providing quality education and the necessary support to help all students meet their educational goals--is the driving force of community colleges. It is their mission. It is their job. And it is achievable. But these challenges do not make student engagement impossible. They simply indicate that student engagement is not likely to happen by accident. Engagement, therefore, must be intentional. It must happen by design. [Additional funding for this paper was provided by the Pew Forum on Undergraduate Learning. For the full report, "Engagement by Design. 2004 Findings," see ED529072.]