This book offers guidelines for school administrators who want to apply the principles of Total Quality Management to the organizational challenges faced by schools. Based on W. Edwards Deming's nine attributes of successful leadership, the book shows how to make the transformation to instructional leadership based on Total Quality Education (TQE). Chapter 1 examines how leaders get a diverse faculty to work together in pursuit of a collective vision. This is accomplished through the strategic planning process. Chapter 2 assimilates the key concepts of Total Quality Management (TQM) into the school by asking the key questions: Who is the customer? and How can principals organize the suppliers to maintain a focus on quality and continuous improvement? Chapter 3 addresses the role of instructional leader as "people developer," an administrator who is committed to optimizing the talents of all staff members. Chapter 4 offers concrete examples and specific suggestions for using peer coaching and peer supervision as mechanisms to foster continuous improvement. Data-based decision making is examined in chapter 5, specifically, the use of collaborative action research. The sixth chapter focuses on several mechanisms used by principals to build a professional learning community. It offers practical advice on how to implement "management by walking around" (MBWA) in schools, how to use governance process to maximum benefit, and what differentiates the leaders of learning communities from administrators in seemingly stagnant schools. The concluding chapter presents an integrated model of the TQE instructional leadership process. Twenty-three figures are included. Key terms and concepts are defined at the end of each chapter. (LMI)