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ERIC Number: EJ846236
Record Type: Journal
Publication Date: 2005-Sep
Pages: 24
Abstractor: As Provided
ISSN: ISSN-0898-5952
Government Workers Adding Societal Value: The Ohio Workforce Development Program
Guerra, Ingrid; Bernardez, Mariano; Jones, Michael; Zidan, Suhail
Performance Improvement Quarterly, v18 n3 p76-99 Sep 2005
This case study illustrates the application of Mega--adding measurable value for all stakeholders including society--as the central and ultimate focus for needs assessment. In this case, two needs assessment studies were conducted within a five-year period (1999-2003) with the State of Ohio's Workforce Development (WD) program. An initial needs assessment based on Mega outcomes--high quality of life for Ohio taxpayers and public employees through the services they provide--was conducted in 1999, identifying shared strategic goals to focus management-labor partnership initiatives. A Mega-centered data collection matrix was used as the basis for discussions with stakeholders in order to determine the key areas of Ohio's Workforce Development to be included in the study. In 2003, a follow-up needs assessment based on the same data collection matrix was designed to determine the improvements made since that time, the areas with the most critical performance gaps, demographic changes, and future trends affecting Workforce Development beneficiaries and stakeholders. (Contains 3 tables.)
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Publication Type: Journal Articles; Reports - Research; Tests/Questionnaires
Education Level: Adult Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Ohio