ERIC Number: EJ622482
Record Type: Journal
Publication Date: 2000
Reference Count: N/A
A Longitudinal Study of Total Quality Management Processes in Business Colleges.
Vazzana, Gary; Elfrink, John; Bachmann, Duane P.
Journal of Education for Business, v76 n2 p69-74 Nov-Dec 2000
Surveys of business school deans in 1995 (n=243) and 1998 (n=151) regarding total quality management (TQM) practices revealed increases in mission and strategy development, goal setting, and use of advisory boards and cross-functional teams. Few are using TQM to manage core learning processes. (SK)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A