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ERIC Number: EJ451405
Record Type: Journal
Publication Date: 1992
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0260-1362
EISSN: N/A
A New Frame for Managing Schools: Total Quality Management (TQM).
Murgatroyd, Stephen
School Organisation, v12 n2 p175-200 1992
Explores Total Quality Management (TQM) philosophy, its industrial achievements, and its promise for education. Key elements of TQM include establishing a strong sense of school vision, promoting personal mastery learning for all organization members, focusing strategy on customer-driven values, developing outrageous goals, working effectively through teams, and improving daily management. (34 references) (MLH)
Descriptors: Administrative Principles, Change Strategies, Educational Improvement, Elementary Secondary Education, Foreign Countries, Free Enterprise System, Goal Orientation, Mastery Learning, School Administration, School Based Management, Teacher Morale, Teamwork, Total Quality Management
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Canada; United States
Grant or Contract Numbers: N/A