The COVID-19 pandemic has been a major disruption in higher education, challenging universities to engage with community partners in unprecedented ways. Among them was an accelerated challenge to ways of engaging with surrounding communities and the resulting importance this holds for social change. A common approach has been for the university to offer mutually beneficial help to communities through top-down directives and strategies. Another approach prioritizes democratic engagement, including co-constructed knowledge generation and political action where the university is part of a larger ecosystem engaged in public problem solving and deeply sustained ways of collaborating. Moments of economic and social crises put into stark view higher education's intentions: are we playing at community involvement, or are we committed partners, leveraging our unique missions to join our communities in solving the problems facing us? This article discusses how a university's response to the pandemic illustrates democratic community engagement, including how the university partnered with community organizations to alleviate the dire impacts of the pandemic on peoples' basic needs and equity. Lessons learned for university-community engagement during normal times and times of crisis are shared, including ways to foster social change that addresses the inequities illuminated by the pandemic.