This final report documents the development of a workplace literacy program for 100 employees of the Geriatric Authority of Holyoke, Massachusetts (GAH), a major nonprofit nursing home and rehabilitation facility. It describes how GAH employees received instruction in English as a Second Language, adult basic education, and General Educational Development (GED) test preparation as well as educational and career adjustment counseling, motivational sessions, and pre- and posttesting assessment. Participants averaged a 2.57-grade level increase in reading ability and measurable gains in job performance, self-esteem, job attendance, and job retention. Appendixes constituting approximately 60% of this report contain the following: counselor's report; philosophy and rationale of the project curriculum development activities; sample competency-based literacy and numeracy learning activities; report on the project professional development activities; and activity aide handbook containing vocabulary, exercises, and reading materials on the changing role of activity aides, initial visits to residents, initial assessment activity, factors in care plan development, goals, and documentation on goals. Each chapter includes vocabulary lists and exercises. Answer keys and sample resident care forms are provided. Also included is a third-party evaluation containing 22 tables summarizing trainee characteristics, trainee job characteristics, and outcome data. (MN)