This report contains a series of documents from, and a summary of responses to a telephone survey of, 23 research libraries. Documents and survey responses cover services to the business community by both members and nonmembers of the Association of Research Libraries (ARL). Introductory materials include a summary of relevant issues, a copy of the questionnaire with responses given, and a list of current services offered to business and industry by research libraries. The main body of the report contains 26 documents prepared at 16 libraries, including: (1) descriptions of corporate service programs at Pennsylvania State University, the University of Colorado, Massachusetts Institute of Technology (MIT), Cornell University, and Long Island University; (2) examples of records and statistics from the University of Michigan, Southern Methodist University, Lehigh University, the University of New Mexico, Cornell, and MIT; (3) documents concerning needs assessment and services from Stanford University, the John Crerar Library, MIT, Long Island University, and the New York Public Library; and (4) publicity materials from the University of Colorado, Rice University, the University of New Mexico, Georgia Institute of Technology, Southern Methodist University, Lehigh University, the University of Wisconsin, MIT, and the University of Michigan. An evaluation sheet for this ARL Systems and Procedures Exchange Center (SPEC) kit is also provided. (ESR)