ERIC Number: EJ513793
Record Type: Journal
Publication Date: 1994
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0160-0044
EISSN: N/A
Quality in End User Documentation.
Morrison, Ronald
Proceedings of the ASIS Annual Meeting, v31 p108-09 1994
Discusses quality in end-user documentation for computer applications and explains four approaches to improving quality in end-user documents. Highlights include online help, usability testing, technical writing elements, statistical approaches, and concepts relating to software quality that are also applicable to user manuals. (LRW)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
