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ERIC Number: EJ677002
Record Type: Journal
Publication Date: 2003
Pages: N/A
Abstractor: N/A
ISSN: ISSN-1057-2252
Characteristic-Based, Task-Based, and Results-Based: Three Value Systems for Assessing Professionally Produced Technical Communication Products.
Carliner, Saul
Technical Communication Quarterly, v12 n1 p83-100 Win 2003
Notes that technical communicators have developed different methodologies for evaluating the effectiveness of their work, such as editing, usability testing, and determining the value added. Explains that at least three broad value systems underlie the assessment practices: characteristic-based, task-based, and results-based. Concludes that the most complete form of assessment may involve multiple assessment approaches and triangulated results. (PM)
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A