"is facebook down" trended on Google on October 4, 2021, when Facebook became temporarily globally unavailable. Web users proactively seek information when they encounter issues online. System status dashboards are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference…

Web-scale discovery systems are becoming prevalent in research libraries. Although a number of studies have explored various impacts of discovery systems, few studies exist on user satisfaction. The investigators of this study evaluated user satisfaction with the discovery service Summon at Ryerson University, using online questionnaires and…

The days of top-down communication and controlled internal messages at a library organization are--or should be--behind us. Modern libraries must be fluid and flexible organizations with equally nimble internal communication infrastructures in place to keep up with the fast-paced environments that have been created in these organizations. As is…

The convergence of web-enabled smartphones, the applications designed for smartphone interfaces, and cloud computing is rapidly changing how people interact with each other and with their environments. The commercial sector has taken the lead in creating mobile websites that leverage the capacities of smartphones, and the academic community has…

The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

Purpose: The purpose of this paper is to demonstrate the work undertaken by Vancouver Public Library (VPL) in an effort to convert its website into a true virtual branch, both through the functionality of the website itself and by extending its web presence on to external social networking sites. Design/methodology/approach: VPL worked with its…

As digital devices play a more critical role in daily life than ever, more opportunities arise for innovative learning technologies--a trend on full display in the "Educational Media and Technology Yearbook for 2012." This latest edition, volume 37, from the Association for Education, Communication, and Technology (AECT) notes the most…

Every second of every minute of every day, many people search the World Wide Web for information. People are less likely to use hard copy telephone books, encyclopedias, libraries, or other traditional methods of research. They access these traditional resources through web based portals. People use the web to find restaurants, go on vacation, to…

These proceedings contain the papers of the International Conference e-Learning 2014, which was organised by the International Association for Development of the Information Society and is part of the Multi Conference on Computer Science and Information Systems (Lisbon, Portugal July 15-19, 2014). The e-Learning 2014 conference aims to address the…

The "Educational Media and Technology Yearbook" is dedicated to theoretical, empirical and practical approaches to educational media development. All chapters are invited and selected based on a variety of strategies to determine current trends and issues in the field. The 2009 edition will highlight innovative Trends and Issues in…

As a concept, the next-generation catalog (NGC) is not new to librarians, who have been wishing for better OPAC interfaces for their integrated library systems (ILSs). The NGC has been the focus of discussion for more than 5 years now, from the 2006 report of the implementation of Endeca at North Carolina State University, to Marshall Breeding's…

The last 5 years have heralded a number of important changes to virtual libraries in academic and public settings. Despite this continual effort to improve library catalogs and websites, the fundamentals of these online spaces remain relatively unchanged. Digital collections are within reach of many libraries, yet they remain difficult to…

Lakeland College, a small rural institution on the Canadian prairies, used to face the dilemma of needing a Web presence without having the funds, staff, and technology infrastructure to support it. This article relates how Lakeland's librarian hired ShirWin Knowledge & Learning Systems, Inc., a small software company based in Edmonton,…

iTunes University is a free service offered by Apple iTunes to educational institutions. It serves as a platform for the management and distribution of educational, instructional, and informational resources through both audio and video podcasts. Participation in the service among colleges and universities continues to grow since its official…

A follow-up interview with librarians from Hong Kong, Mexico, Australia, Canada, and New Zealand about library automation systems in their libraries and their plans for the future. Discusses system performance, upgrades, services, resources, intranets, trends in automation, Web interfaces, full-text image/document systems, document delivery, OPACs…