State coordinators of early hearing detection and intervention (EHDI) programs completed a strengths, weaknesses, opportunities, and threats, or SWOT, analysis that examined 12 areas within state EHDI programs. For the family support area, 47 EHDI coordinators listed 255 items, and themes were identified within each category. A threats, opportunities, weaknesses, and strengths, or TOWS, analysis yielded 12 recommendations that focused on similar themes. Out of these 12 recommendations, 3 distinct strategies emerged to improve family support: 1) develop and implement family support programs; 2) engage paid staff members who are parents of children who are deaf or hard of hearing; and 3) utilize appropriate materials created by national, state, and local agencies. Addressed appropriately, these recommendations can strengthen family support services in state EHDI programs. (Contains 6 tables.)