NotesFAQContact Us
Collection
Advanced
Search Tips
Back to results
ERIC Number: ED301791
Record Type: Non-Journal
Publication Date: 1988-Apr
Pages: 10
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Evaluation of a Stress Management Program in a Child Protection Agency.
Cahill, Janet; Feldman, Lenard H.
High stress levels experienced by child protection workers have been well documented. This study examined the effectiveness of a stress management program in a child protection agency. Subjects were case workers, immediate supervisors, and clerical staff; 320 subjects participated in pretesting and 279 subjects participated in posttesting. Subjects participated in one of three groups: a stress intervention program for an extended time; a stress intervention program for a short time; or a no-intervention control program. All subjects completed a self-report questionnaire before and after interventions which assessed demographics and included all three subscales of the Maslach Burnout Inventory, four subscales of the Work Environment Scale, the General Health Questionnaire, two scales assessing perceived role conflict and role ambiguity, and a scale of global job satisfaction and intent to turnover. The results revealed that the long-term and short-term intervention groups reported lower levels of physical and psychological complaints and a more favorable perception of their work environment than did the control group. The pattern was more pronounced for the long-term intervention group. It appeared that the basic components of the program had some impact in improving peer support, reducing levels of somatic complaints, improving a sense of personal accomplishment, reducing work pressure and role ambiguity, and improving job satisfaction. (NB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A