An online survey of institutional repository (IR) managers identified copyright clearance trends in staffing and workflows. The majority of respondents followed a mediated deposit model, and reported that library personnel, instead of authors, engaged in copyright clearance activities for IRs. The most common "information gaps" pertained to the…

More than half the participants in a survey of Canadian research university librarians indicated that scholarship activities were required or encouraged at their universities, yet most university librarians have year-round schedules of assigned duties that present challenges to the engagement in sustained, meaningful scholarship. Full-time…

Using LibQUAL+[R] data provided by 295,355 of the participants who completed the LibQUAL+[R] survey in 2003, 2004, and 2005, the present study was conducted to address three research questions. First, what differences, if any, have occurred across time in the use by (a) undergraduates, (b) graduate students/postgraduates, and (c) faculty of…

In spring 2005, a task force of Oregon State University librarians investigated whether undergraduates would gravitate toward subject portals tentatively named "virtual college libraries." A literature review and Web site inventory shaped our definition of a virtual college library. A preliminary needs assessment consisting of an online…

This paper reports on a study of the development of information searching expertise by 12 postgraduate research students. Six of the students were studying education, and six were studying engineering. The paper focuses on the students' perception of the importance of searching skills and the growth of their knowledge with these skills as they…

The LibQUAL+[TM] survey was conducted to determine user satisfaction and expectations concerning library service quality. The results of the "22 items and a box" constituted a rich source of information for the University of Idaho (UI) Library's strategic planning process. Focusing on graduate students, this study used three…

This article presents the results of a 2003 undergraduate library user survey as a case study of Generation Y. Survey data support four main traits attributed to Generation Y, which are discussed within the context of library use and satisfaction. Implications for future directions in academic library services based on the new ways Generation Y…