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Swaren, Chantelle; Cowden, Chapel; Smith, Wes – portal: Libraries and the Academy, 2022
The COVID-19 pandemic peeled back long-held assumptions about what is wanted, needed, and possible within academia. Many academic libraries had failed to fully imagine the potential uses of online and, in short, missed many opportunities to engage and support users. From this oversight have sprung opportunities to better understand and respond to…
Descriptors: Academic Libraries, Library Services, COVID-19, Pandemics
Margolin, Stephanie; Abrahamsson, Malin – portal: Libraries and the Academy, 2021
Library employees face countless changes, big and small, in their workplaces every day: not only the COVID-19 pandemic but also such commonplace events as open positions, renovations, budget cuts, and new library systems. No single handbook can anticipate all the changing needs. This case study discusses how one particular library responded, in a…
Descriptors: Organizational Change, Academic Libraries, Library Personnel, Leadership
Faix, Allison; Fyn, Amy – portal: Libraries and the Academy, 2020
To address the growing problem of misinformation, librarians often focus on approaches tied to the frame "Authority Is Constructed and Contextual" from the Association of College and Research Libraries (ACRL) Framework for Information Literacy for Higher Education. The Framework, however, encompasses a much wider range of skills,…
Descriptors: Information Literacy, Misconceptions, Information Skills, Librarians