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Direct linkSwaren, Chantelle; Cowden, Chapel; Smith, Wes – portal: Libraries and the Academy, 2022
The COVID-19 pandemic peeled back long-held assumptions about what is wanted, needed, and possible within academia. Many academic libraries had failed to fully imagine the potential uses of online and, in short, missed many opportunities to engage and support users. From this oversight have sprung opportunities to better understand and respond to…
Descriptors: Academic Libraries, Library Services, COVID-19, Pandemics
