A strategic priority for university educators is to ensure graduates have developed a range of transferable skills. An important skill required by employers is the development of digital capabilities. The COVID-19 pandemic necessitated the move of courses into blended formats which provided an opportunity for educators to redesign their modules to…

A range of studies into the efficacy of online discussion forums is available, and this study seeks to add to the body of evidence around students' experiences of using online discussion forums within a distance learning context. The Open University (OU) is still the UK's largest provider of distance higher education. OU distance learners are…

Australian tertiary institutions offer online units to provide flexibility for students unable to attend classes on campus due to the constraints of distance and scheduling. While lecture materials and discussions can be accessed asynchronously, a synchronous element allows lecturers and students to interact in real time. Blackboard Collaborate,…

The dynamics of a community of practice are full of tensions and changes regarding possibilities and types of participation. The case study in this paper followed the approach of Stake by focusing on the tension between the willingness to participate and actual participation in an online social network called MultiScopic which involves children of…

Past research has considered the reflective practices of the teacher as an important activity in the learning cycle. Some of it has introduced the term 'reflective teacher', showing that such practice has become increasingly important. This paper discusses literature related to various means of collecting feedback from students, the…

This paper will offer some insights into possible ways to optimise the blended learning environment based on experience with this modality of teaching at Arab Open University/Jordan branch and also by reflecting upon the results of several meta-analytical studies, which have shown blended learning environments to be more effective than their face…

Ensuring the fairness of assessment is important in all areas of higher education. It is particularly so in distance education, where the communication around assessment and feedback is a principal method of supporting learning, and even more so when the students are at the entry point into higher education. This research explores the nature of…

This paper considers the applicability and adaptability of service-learning pedagogy to online and distance education teaching environments. More specifically, it looks at the community-embedded learning model (CEL), which asks distance students to conduct service projects in their local communities, as manifested in a project undertaken by online…

This case study provides evidence-based suggestions for the use of Question and Answer discussion forums for improving quality and assessment of online learning. General online discussion forums are accessible at any time to all subscribers, making it possible for some learners to update, concur with or paraphrase discussions posted earlier by…

Social media platforms such as Facebook are commonplace throughout society. However, within higher education institutions such networking environments are still in the developmental stage. This paper describes and discusses case study data from the Open University's Faculty of Social Science Facebook page. It starts by giving an overview of the…

A design pattern approach, in the form of participatory pattern workshops, has been used to explore the design approaches that experts in the field of online learning have used to develop and deliver Massive Open Online Courses (MOOCs). Over the course of 3 intensive workshops a total of 20 design patterns were developed from shared narratives of…

In modern language (ML) distance learning programmes, teachers and students use online tools to facilitate, reinforce and support independent learning. This makes it essential for teachers to develop pedagogical expertise in using online communication tools to perform their role. Teachers frequently raise questions of how best to support the needs…

The present study analyses the use of Twitter in the course Social Media and Digital Learning, taught as part of a master's programme at Universidad Nacional de Educacion a Distancia (Spain). The main purpose of the use of this resource was to develop a learning community. This was implemented through the micro design of activities. A mixed…

Dual-mode universities operating in a tough economic environment need to be able to answer a range of questions concerning their use of different teaching modes accurately and with confidence. Only an activity-based costing approach will provide them with this tool. Cost studies of other distance learning projects may provide benchmarks against…

How do open and distance learning institutions review and renew themselves to ensure their continued fitness for purpose? Here we report on the work of a change team in the UK Open University, a Centre for Excellence in Teaching and Learning created to examine, innovate and improve student support. The existence of the Centre for five years from…