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National Student Feedback Surveys in Distance Education: An Investigation at the UK Open University
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Ashby, Alison; Richardson, John T. E.; Woodley, Alan – Open Learning, 2011
National student feedback surveys are administered in a number of countries, and several of these encompass both campus-based and distance learning students. The UK Open University achieves a high ranking in the annual National Student Survey (NSS), but there are some anomalies in the results. The NSS questionnaire was administered to three…
Descriptors: Feedback (Response), Open Universities, Student Attitudes, Distance Education