As a librarian supporting online programs, it can often be difficult to develop effective instruction for learners who you may never see, at the request of faculty you may never meet. When the author enrolled as a student in the online master's instructional design program at her institution, she learned five key lessons from the classes and…

Many librarians struggle with how to balance scalable instructional offerings with more personalized instruction for online students--scale tends to come at the cost of personalization and vice versa. This paper will discuss three methods for connecting with online students that range from one-to-one personalization to widely scalable instruction:…

Open Educational Resources (OERs) are online classroom content that can be reused, modified, and shared freely. The University of Maryland University College (UMUC) undertook a project to redesign its undergraduate curriculum using OERs in place of traditional textbooks. UMUC librarians have played a critical role in this project, helping to find…