In this two-part study, a value of communication (VOC) is conceptualized and operationalized to determine the worth an individual places on communication and its professional development for application in communication center training programs. In Study 1, a survey methodology evaluated the initially proposed VOC scale. An exploratory factor…

As a result of the COVID-19 pandemic, many states and cities enacted mask mandates requiring masks be worn indoors. As a result, those universities opting to open their doors to in person learning in the 2020-2021 academic year possibly required students to wear masks in the classroom. This study explores the impact of mask wearing on…

The Coronavirus has laid bare what unequal technology access looks like in the United States. Conversely, the phone's consistency and richness offers college students a way to bridge the digital divide. The irony of returning to old technology like telephony is not lost on communication centers in 2020, yet if everyone is to access education…

Communication centers exist primarily as a complementary student service (Strawser, Apostel, Carpenter, Cuny, Dvorak, & Head, 2019). As an integral campus student services, centers must place an overarching emphasis on student engagement. Student engagement, according to NSSE, is the time and effort students put into their educational…

Communication center clients come in various forms. Many centers work with individuals and groups while some work with entire classrooms, departments, or colleges. Very few centers "both" partner with other campus consulting services "and" interact with large units. While a considerable amount of literature focuses on…

This article is a brief account of how the Writing Center at Daytona State College has begun to utilize social media in our space. We examine the platforms that we use, along with the data associated with them, and then discuss our goals for integrating our staff into the narrative that we share on campus and virtual campus. We first want to see…

Public speaking centers have the potential to act as places of empowerment for public speaking students as they craft speeches and hone public speaking abilities. Peer consultants in speaking centers are uniquely positioned to serve as sources of empowerment for their peers. Building on current literature around empathetic listening in the center,…

In January 2018, Nova Southeastern University opened the NSU Writing and Communication Center (WCC), an innovative academic work environment that offers writing and communication assistance to all 20,000-plus NSU students. A key component of the WCC is its online writing and communication resources. These resources are made available to all NSU…

In this study, the researchers explore required public speaking tutoring in communication centers and the effect it has on students' grades, speaking apprehension, and expected speech outcomes. Test and control group participants completed the Situational Communication Apprehension Measure after the completion of their persuasive speeches in a…

While instruction from the communication center and library has supported students and teaching for many years, we seek a more intentional collaboration between these support services and the basic communication course. This article follows a pilot case study performed to explore student perceptions of an in-class collaborative session designed to…

Longstanding research correlates locus of control (LOC)-- the sense of self-empowerment (internal orientation) versus feeling influenced by events others control (external orientation)--with self-motivation, persistence, high academic achievement, and workplace success. In study 1, undergraduate peer tutors (n = 31) at a midsize,…

The term "Thin Slice," first coined and defined by Ambady and Rosenthal (1992), is a brief sample of behavior, not exceeding five minutes in length, extracted from the full-length behavior stream. These thin slices are an efficient means to form judgments and predict outcomes of interpersonal relations from the full-length behavior…