The authors had the privilege of speaking over dinner with John Heritage, a plenary speaker at the eighth annual Conference of "The Language and Social Interaction Working Group" (LANSI) held at Teachers College, Columbia University. Dr. Heritage is Distinguished Professor of Sociology at the University of California, Los Angeles (UCLA)…

In public broadcasting, the primary goal of interviewing an expert is to inform and educate the audience for the benefit of societal interests (Clayman, 2013). Previous work on news interviews has noted that this type of public discourse not only involves the host and the expert, but also an overhearing audience (Clayman & Heritage, 2002;…

During an online webinar, a question and answer (Q&A) segment is a valuable time during which audience members can petition an institution's hosting representatives to clarify, expand upon, or otherwise assist with questions or issues that remain after a presentation has been made. As would be the case in any information-dissemination event,…

Visual conduct, including the use of gaze to attend to bodily-visual cues and other semiotic resources in interaction, has long been a topic of interest in ethnomethodology and conversation analysis (EMCA). Past EMCA work has examined visual conduct in face-to-face interaction, shedding light on the use of gaze to secure recipiency, facilitate…

Media discourse has been attracting numerous conversation analysts' attention within the past one or two decades (e.g., Clayman & Heritage, 2002; Hutchby, 2006). TV talk shows, as a "semi-institutional" context which contains coexisting features of both daily conversation and institutional language (Ilie, 2001), has particularly…

This article provides an overview of conversation analytic research that investigates the phenomenon of interlocutors "finishing each other's sentences," termed "collaborative completion, in everyday conversation. The objective is twofold: (1) by reporting on research that examines the formal features and the social actions of…