A study of academic staff at a South African university of technology used questionnaires and interviews to understand perceptions and experiences related to inclusion and exclusion. Taking critical race theory as the theoretical framework, the study revealed high levels of anger amongst staff of different racial identities. Expressions of alienation related to racism were particularly high from African staff members. The response rate by Indian men was particularly low. Indian and white women were more likely to report a sense of exclusion than men from these groups. While whites tended to feel included, there was some resentment over affirmative action. Issues of gender and class also arose but seldom separately from discussions of race. The prevailing neoliberal discourse of universities is seen as one factor that impedes transformation. Recommendations are made to assist the institution to become more genuinely inclusive. (Contains 3 tables.)